The following general returns policy is applicable to all items sold on korakari.com
In general, a product may be eligible for a refund within the applicable return window if it fulfills one or more of the following conditions:
1. Was delivered with a manufacturing defect
2. Is different from what was ordered
3. Is different from its description on the product detail page. We do not refund the amount in any case other than above reasons. You may get a Gift Voucher of the product amount excluding shipping charges.
You may return the product and get a new size for the same product. You just need to pay the shipping charges required. To know shipping charges, please visit Shipping & Deliveries.
General Terms & Conditions for Returns / Exchange / Refund:
1. Products should be returned in their original packaging along with the
original labels and invoices.
2. Products that have been damaged by your usage are not eligible for
returned or exchange or refund.
3. Shipping charges are non-refundable in any of the above case.
4. If we are not able to arrange reverse pick-up for the product due to some
technical reasons or unavailability of our logistics partners, in that case
you may be requested to send such products to our registered address through
available courier services.
5. You must receive an authorization email from us before returning the product.
6. The company reserves the right to accept or reject any request for return.
Exchange/Return Policy for International Orders:
For our international orders, we take special care to check the quality of products before dispatch. We only send the best products and request our customers to check the size guide and product details before placing the orders.
Therefore, we currently do not have an exchange/return policy for international orders.