Changing and Cancelling Orders

Cancellation by us:

  • We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
  • We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
  • If your order is canceled by us after the amount has been charged, the said amount will be reversed back in your account.

Cancellation by the user:

  • You can cancel your order or an item in your order online before the order has been processed or shipped.
  • The orders cancellations and quantity reductions must be made before the order is shipped.
  • The amount would be refunded to the user in the form of a gift voucher or direct fund transfer within 5-6 days. The user can use the gift voucher for the next purchase.
  • We have the full right to accept or reject your cancellation request
  • If you have any difficulties, problems or concerns for canceling the order, please email us at care@kolhapurichappal.co.in ensuring you leave the correct contact details or talk to us on +918275079963 (10 am to 6.00 pm – All days).